1. Introduction to ProSwisslos Privacy
Welcome to ProSwisslos, operators of the Alpine Express social casino. We respect your privacy and are committed to protecting your personal data. This privacy notice explains how we look after your personal data when you visit our website (regardless of where you visit it from) and tells you about your privacy rights and how the law protects you. Our platform offers strictly simulated gaming for adult entertainment purposes only, and our data collection practices reflect this non-monetary, secure environment.
2. Data Collected on the Express
To provide you with a seamless journey, we collect basic information necessary for account creation and gameplay. This includes your chosen username, email address, and age verification status to ensure compliance with our strict 18+ policy. We also track your virtual currency balance (Brass Cogs) and your progression through our mechanical games, such as The Iron Peak and The Boiler Dial. Because we operate a 100% free-to-play platform with no real money involved, we never collect or store banking details, credit card numbers, or financial transaction histories.
3. Use of Technical Tracking Signals
As you navigate our vintage mechanical world, our servers automatically collect technical data to ensure the smooth operation of our clockwork engineering. This includes your IP address, browser type and version, time zone setting, and operating system. We use this technical data to monitor the health of our platform, prevent fraudulent activity, and ensure that our simulated gaming environment remains secure for all passengers. For more detailed information on how we use cookies and similar technologies, please refer to our dedicated Cookie Policy.
4. Passenger Account Management
Your passenger account is your ticket to the Alpine Express. We use the information linked to your account to deliver daily virtual bonuses, track your Carriage Class upgrades, and save your game progress. You have full control over your account settings and can update your contact information or communication preferences at any time through the Grand Station portal. We employ industry-standard encryption to protect your account credentials and ensure your virtual journey remains private and secure.
5. Third-Party Service Providers
We may share your data with trusted third-party service providers who assist us in operating our platform, such as cloud hosting providers and customer support software. These third parties are bound by strict confidentiality agreements and are only permitted to process your personal data in accordance with our instructions. We do not sell your personal data to third parties for marketing purposes. Your information remains safely within the confines of the ProSwisslos network.
6. Your Digital Rights and Data Deletion
Under data protection laws, you have rights in relation to your personal data, including the right to request access, correction, or erasure of your information. If you wish to disembark from the Alpine Express permanently, you can request the deletion of your account and all associated data. Please note that deleting your account will result in the permanent loss of all virtual Brass Cogs and game progress. To exercise any of these rights, please contact our support team.
Need Assistance?
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at support@proswisslos.com.